Privacy Policy

Who we are

Imperial Detailing is a mobile auto detailing company serving Greater Cincinnati and Northern Kentucky. You can reach us at (513) 813-4980 or through imperialdetailcincy.com.

Information we collect

When you fill out a booking or contact form, we collect your name, phone number, and details about the service you want. We also collect basic website analytics and advertising attribution data (such as which ad you clicked) through tools like the Meta Pixel.

Text messaging (SMS)

By providing your phone number and checking the consent box on our forms, you agree to receive text messages from Imperial Detailing, including appointment reminders, service updates, and responses to your inquiries. Message and data rates may apply. Message frequency varies. You may also opt in by texting START to (513) 845-2218.

You can opt out at any time by replying STOP to any message. Reply HELP for help. Consent to receive texts is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with subcontractors in support services, such as customer service, but never for their own marketing.

How we use your information

We use your information to schedule and perform services, communicate with you about your appointment, send quotes and follow-ups you requested, and measure the performance of our advertising.

Sharing

We do not sell or rent your personal information. We share it only with the service providers that help us run the business (such as our booking, messaging, and payment tools), and only as needed to provide those services. Phone numbers and SMS consent are never sold, rented, or shared for marketing purposes.

Your choices

You may ask us to update or delete your contact information at any time by calling or texting (513) 813-4980.

Contact

Questions about this policy? Call or text (513) 813-4980.